“At Haynsworth Sinkler Boyd, our number one priority has always been and continues to be our commitment to client service, so it is an honor to be recognized by BTI,” said Nick Nicholson, managing director of the firm. “Over the past year, our clients faced many new challenges amidst the pandemic. As both their needs and businesses evolved, so did the firm to ensure we continued to provide the same value-added service they have come to know and trust.”
The BTI Client Service A-Team 2021: Survey of Law Firm Client Service Performance is the only law firm ranking based solely on direct, unprompted feedback from corporate counsel. To compile the 2021 report, BTI Consulting Group conducted 350 in-depth telephone interviews with general counsel from organizations with $700 million or more in revenue.